Privacy Policy

We take your privacy extremely seriously. This document (“Privacy Policy”) describes what, why and how V Capital Consulting Group Limited (collectively “VCCG“, “we” or “us“) collect and use your personal data, how we protect it and how you can contact us.

Please read this Privacy Policy carefully. By accessing our website, using any services provided by VCCG, signing up for any products and services provided by VCCG, submitting any information to us, or otherwise showing your agreement thereon, you will be deemed to have agreed and consented to the terms of this Privacy Policy.

We reserve the right to amend, alter, change or modify this Privacy Policy at any time and without prior notice. Any amendment, alteration, change or modification will be posted from time to time on our website.

This Privacy Policy should be read together with our Website Terms of Use, which outlines the general terms of website use.

1. Personal Data

1.1
In this Privacy Policy, “Personal Data” means:-
1.1.1
Any data, whether true or false, which can be related to a specific identifiable individual;
1.1.2
Your personal details, including details relating to other person(s) who may be identified from the data;
1.1.3
The contents of all information obtained from any forms and/or document(s) collected by us; and
1.1.4
Other information which is available to us.

2. Collection of Personal Data

We may collect your Personal Data in several different ways. Sometimes, we or our authorized representative may collect your Personal Data from other sources.

2.1
Information that we may collect directly from you:
2.1.1
Whenever you interact with VCCG, you may be asked to provide us your Personal Data. For example:
(a)
When you participate in our IPO Quiz, we may ask you for information, such as your email address and information about you. We may ask you to provide a range of information, such as your name, date of birth, contact details, interests and account and newsletter preferences.
(b)
When you submit your Personal Data to us for any other reason.
(c)
When you contact us for enquiry or assistance, we may keep information about the conversation, including your name, contact details, the reason to why you contacted us and the advice we gave you.
(d)
When you apply for a job position at VCCG, we may ask you for information such as your name, contact details, education and employment history.
2.1.2
Please take care when submitting information to us, in particular when completing free text fields or uploading documents and other materials. Some of our services are automated and we may not recognise that you have accidentally provided us with incorrect or sensitive information.
2.1.3
You are not required to provide the Personal Data. However, if you do not do so, we may not be able to provide you with our services, communicate with you or respond to your enquiries. You should ensure that all Personal Data submitted to us is complete, accurate, true and correct because it may result in our inability to provide you with the products and services you have requested.
2.1.4
If you provide us with any Personal Data relating to a third party (e.g., information of your spouse, children, parents, and/or employees), by submitting such Personal Data to us, you represent to us that you have obtained the required consent of the third party to provide us with their Personal Data.
2.2
Information we may collect when you use websites from VCCG
2.2.1
Some of our websites, internet-enabled products and online services provide VCCG with information about your use of them, including:
(a)
Details of the content that you view and interact with. For example, when you use our website, we may collect information about your visit, such as your browser software and which pages you view.
(b)
Service, product or server logs, which hold information about your use of our service, product or websites, such as your IP address, browser information (including HTTP user agent strings), HTTP client request information and the time and location of your activities, domain, device and application settings, errors and hardware activity.
(c)
Interests and preferences that you specify during setup of the Internet enabled product or service.
(d)
Communications that you have with our advisors or other VCCG personnel may be monitored and logged.
(e)
In general, this information is collected using digital identifiers such as a device number, browser cookie or your IP address. These identifiers are used to distinguish the information provided by your browser or device from that of another user’s browser or device,
(f)

We may associate the collected information with one or more of your accounts, if for instance you are logged into a service when the information is collected.

3. Purpose of Collection, Use and Disclosure of Your Personal Data

3.1
Generally, we collect, use and disclose your Personal Data for the following purposes:
3.1.1

Service provision

When we use personal information to offer our services to you, the processing is based on an agreement between you and VCCG. We may use personal information to provide services to you including:

(a)
To facilitate and process your searches and requests for information when you contact us about VCCG and its services.
(b)
To resolve complaints, respond, and handle requests and enquiries.
(c)
To verify your identity when you contact us.
3.1.2

Product and service development

We work constantly to improve our services. We either base this processing on our legitimate interests to develop our services to better meet customer requirements, to ensure data quality, to develop identity management, and to strengthen network and information security, or on your prior consent. We may use Personal Data for service development purposes such as:

(a)
For staff training and quality assurance purposes, particularly in relation to our customer relations staff at our call, email, meeting and other support centres.
(b)
To measure our performance, troubleshoot and improve and enhance our services and effectiveness, fix errors, or ask for your opinions on VCCG services and conducting surveys.
(c)
To carry out research and development and statistical analysis and marketing research activities to and create and improve new and existing VCCG services, recommendations, advertisements and other communications.
3.1.3

Marketing

We will use your Personal Data to offer you products and services we believe may interest you. These services may be offered by us, our related companies, our other business partners or our service providers. Where you receive electronic marketing communications from us, you may opt out of receiving further marketing communications by following the opt-out instructions provided in the communication.

When we use Personal Data for marketing purposes, we base the processing on either our legitimate interests to know our customers, keep you up-to-date about VCCG’s latest services, and to personalise your customer experience, or on your prior consent, e.g. for sending marketing messages and to personalise your customer experience.

Scenarios that we may use your Personal Data for marketing purposes include:

(a)
To provide you with newsletters and other communications by post, email, telephone, text message (SMS), social network, or instant message if you have provided your prior consent or we are otherwise permitted to do so under applicable law. These communications may include, for instance, details about the latest VCCG services in which you may be interested.
(b)
Conduct and organize any other conference or events.
(c)
Create anonymous, aggregated statistics about the use of our websites, and services, which we may share with third parties and/or make available to the public.
3.1.4

Security, fraud prevention and investigation

(a)
We may use your Personal Data collected from monitoring our websites, online services and emails for security purposes. We may also use your Personal Data to analyze, troubleshoot, investigate, handle, or resolve any security matters or any vulnerability. This information may be passed to the police or to other appropriate authorities. We base this processing on our legitimate interests to protect you and our company, systems, employees and partners, or on a legal obligation to cooperate with competent authorities.
(b)
We may use Personal Data to prevent, detect, and investigate commercial crime, dispute or fraud, to investigate any violations of our policies, and to conduct audit, due diligence or to analyze, prevent and manage commercial risks to VCCG.
(c)
We may also use your Personal Data to comply with applicable laws, regulations and court orders and to comply with valid legal information requests from such bodies. We may use your Personal Data to enforce or defend the legal rights of any VCCG group company or the terms and conditions of any VCCG service including obtaining legal advice and dispute resolution. In this case, we base the processing on a legal obligation to which VCCG is subject or on our legitimate interest to defend our legal rights.
3.1.5

Other purposes

(a)
We may use your Personal Data for other purposes which are reasonably related to the above purposes.
(b)
When you apply for a job position at VCCG, we will use your Personal Data for recruitment purposes. We base this processing on consent.
(c)
We may also have specifically notified you of other purposes for which we collect, use or disclose your Personal Data. If so, we will collect, use and disclose your Personal Data for those additional purposes as well, unless we have specifically notified you otherwise.
(d)
We may use your Personal Data for managing the administrative and business operations of VCCG and complying with internal policies and procedures. We base this processing on legitimate interests.
(e)
We may use your Personal Data to facilitate business asset transactions (which may extend to any mergers, acquisitions or asset sales) involving any of the related corporations or affiliates of VCCG. We base this processing on consent.
(f)
We may process your Personal Data using an artificial intelligence or automated decision-making tool for the purposes specified herein. We will not do so if the activity is prohibited by the local laws.
(g)
Your Personal Data may also be combined or linked via a unique identifier, such as a cookie, account number, email address and we may also match any of your Personal Data for any of the purposes listed herein.

4. Processing of Children Data

4.1
We consider a child to be anyone under the age of 18. We do not knowingly seek or collect Personal Data from or about children without the consent of a parent or guardian.
4.2
If we become aware that Personal Data that has been submitted to us relates to a child without the consent of a parent or guardian, we will use reasonable efforts to:
(a)
Delete that Personal Data from its files as soon as possible.
(b)
Ensure, where deletion is not possible, that this Personal Data is not used further for any purpose, nor disclosed further to any third party.
(c)
Any parent or guardian with queries regarding our processing of personal information relating to their child should contact us using the details provided at the end of this Privacy Policy.

5. Retention of your Personal Data

5.1
We will only retain your Personal Data for as long as is reasonably necessary for the various purposes set out in this Privacy Policy or to otherwise comply with any applicable laws and regulations concerning the mandatory retention of certain types of information.

6. Disclosing and Transferring of Personal Data

6.1
Subject to the provisions of any applicable law, we may disclose or transfer your Personal Data to the following parties for the purposes listed above:
(a)
VCCG’s related corporations or affiliates and their employees to provide content, products and services to you or VCCG.
(b)
agents, contractors or third-party service providers who provide services to VCCG.
(c)
any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale) involving any of VCCG’s related corporations or affiliates.
(d)
our professional advisers such as auditors, financial advisers and lawyers.
(e)
relevant government regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority.
(f)
any other party to whom you specifically authorise us to disclose your Personal Data.
6.2
Some of the recipients of your Personal Data may be located outside of Malaysia. Where we transfer your Personal Data to countries outside Malaysia, we will ensure that appropriate safeguards are in place in accordance with applicable data protection laws. We use a variety of legal mechanisms, including data sharing agreements, to ensure adequate level of protection of your Personal Data. It is deemed that you consent and agree to VCCG transferring your Personal Data outside of Malaysia for any of the purposes as listed above. If you have any questions or concerns, please contact us using the details provided at the end of this Privacy Policy.

7. Security measures

7.1
We take appropriate and commercially reasonable technical, physical, and administrative measures to protect your Personal Data from misuse or accidental, unlawful or unauthorised destruction, loss, alteration, disclosure, acquisition or access in accordance with applicable laws. These processes and systems include:
(a)
Limiting access to the information and using identity and access management technologies to control access to systems on which information is processed and stored.
(b)
Putting in place physical, electronic and procedural safeguards in line with industry standards.
(c)
Requiring all employees to complete training about information security.
(d)
Monitoring and regularly reviewing our practise against our own policies and against industry best practice.

8. Cookies and Similar Technologies

8.1
Our website uses cookies and similar technologies to:
(a)
enable essential website functions;
(b)
remember your preferences;
(c)
analyse website performance;
(d)
provide personalized content.

Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences and understand how you interact with our content.

8.2
Types of cookies we use:
(a)
Essential cookies: Required for website functionality
(b)
Analytics cookies: Help us understand how you use our site
(c)
Marketing cookies: Used to show relevant advertisements
(d)

Functional cookies:Allow the website to remember choices you make You can manage your cookie preferences through your browser settings.

Please note that blocking certain types of cookies may impact your experience on our website and the services we are able to offer.

9. Data subject rights

9.1
Under Personal Data Protection Act 2010, as a data subject you have the right to:
(a)
have your data deleted or corrected where it is inaccurate;
(b)
access your data which we process and keep with us;
(c)
stop any of our new promotional products sent to you;
(d)
withdraw your consent for us to process your personal data.

10. CONTACT US

10.1

You may contact us if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:

Email: vccg_enquiry@v-capital.co

Write In: VCI Global Limited, B03-C-8, Menara 3A, KL Eco City, No.3, Jalan Bangsar, 59200, Kuala Lumpur, Malaysia

Contact: +603-7717 3089

10.2
Do note that the withdrawal of consent is subject to all applicable laws and applicable terms and conditions. To protect your privacy and security, we will require you to verify your identity before we can respond substantially to your request.

11. DISCLAIMER

11.1

We make reasonable efforts to update the information on our website. However, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up-to-date.

12. SEVERABILITY

12.1

If any provision of this Privacy Policy is prohibited by laws or held to be unenforceable, that provision will be severed and the remaining provisions hereof shall not be affected such that this Privacy Policy shall continue in full force and effect as if such unenforceable provision had never constituted a part hereof.

13. AMENDMENTS AND UPDATES TO THIS PRIVACY POLICY

13.1

We may amend this Privacy Policy from time to time. Changes will be effective once posted on our website. We encourage you to review it periodically.

14. GOVERNING LAW

14.1

This Privacy Policy and your use of this website shall be governed in all respects by the laws of Malaysia.